Privacy Policy
Last updated: November 11, 2026
Short Arm Bricks ("we," "us" or "our") operates a retail business and uses its website and connected marketplace services to manage products, listings, orders and customer service. This policy explains how we collect, use, disclose and retain personal information in those activities. Contact us at cody@shortarmbricks.com.
Information we collect
The information we receive depends on how you interact with us, the marketplace you use and the permissions granted to our connected services.
- Contact and delivery information: names, email addresses, telephone numbers and shipping or billing addresses provided to us by you or by a marketplace when needed to complete a transaction or support request.
- Transaction information: purchased items, quantities, prices, order references, payment status, marketplace fees, refunds, returns, shipment tracking and delivery status. Payment providers and marketplaces process payment credentials; we do not request or store full payment-card numbers or card security codes.
- Communications: messages, product questions, support requests and information you choose to provide when contacting us.
- Seller and connection information: authorized seller account settings, selling privileges, listings, inventory, business policies, financial reports and OAuth connection information needed to operate connected marketplace services.
- Technical information: hosting providers may process IP addresses, request timestamps and security or error information to deliver and protect the website and integration.
Sign-in and consent take place on eBay’s own pages. We do not ask you to provide your eBay password to Short Arm Bricks. Please do not email passwords, API secrets, tokens or authorization codes.
How we use information
We use information as necessary to:
- Process purchases, arrange shipping, provide tracking and handle returns, cancellations, refunds and transaction disputes.
- Answer questions and communicate about orders and customer service.
- Manage product listings, inventory availability and authorized seller account connections.
- Reconcile payments, marketplace fees and payouts, maintain business records and meet tax, accounting and legal obligations.
- Maintain, secure and troubleshoot our services, prevent misuse and review our own store operations where permitted by marketplace rules.
We limit information obtained through eBay to authorized purposes permitted by eBay. We do not sell or rent personal information, share it for cross-context behavioral advertising, or use eBay customer information for unrelated marketing or unsolicited communications.
When we share information
We share only the information needed for the relevant purpose with:
- Marketplaces and payment providers to process and reconcile transactions, resolve disputes and operate authorized integrations.
- Shipping carriers and fulfillment providers to deliver purchases and manage returns.
- Service providers supporting hosting, secure storage, communications, operational records and accounting, subject to appropriate restrictions.
- Professional advisers, authorities or other parties when necessary to comply with law, protect security, investigate fraud or establish, exercise or defend legal claims.
We do not authorize service providers to use information obtained through eBay for unrelated purposes.
Security and international processing
We use reasonable safeguards to protect personal information and limit access to authorized people and service providers. No security measure guarantees absolute protection.
Information may be processed in the United States and other countries where our service providers operate, with safeguards required by applicable law. Contact us for information about applicable transfer safeguards.
Cookies and similar technologies
Our website and connected services may use cookies or similar technologies needed for sign-in, security, preferences and basic functionality. Your browser settings let you manage cookies; blocking necessary cookies may affect functionality. If we introduce optional analytics or advertising technologies that require consent, we will provide the applicable notice and choice before using them.
Retention and deletion
We retain personal information only as long as needed for the purpose for which it was collected or to meet a specific legal obligation. Retention depends on the type of record, transaction and support needs, applicable marketplace requirements, and tax, accounting, fraud-prevention or legal requirements. Connection credentials are retained only while needed for the authorized connection.
We promptly delete eBay personal information when it is no longer needed for its permitted purpose, when required by eBay, in response to a valid deletion request, or when our participation in the eBay Developers Program ends, unless a specific legal requirement permits or requires retention. Any information retained for that legal requirement is limited to what is necessary and remains restricted to that purpose.
Your choices and requests
If you authorized a marketplace account connection, you can revoke the application’s access through that marketplace’s account settings. Revocation stops future authorized access but does not automatically delete records already retained to fulfill orders or meet legal obligations.
To request access, correction, deletion or disconnection, email cody@shortarmbricks.com. Depending on your location and applicable law, you may also have rights to receive a copy of your information, restrict or object to processing, withdraw consent where processing is based on consent, or appeal a decision about a request. We may request the minimum information needed to verify your identity and authority. We respond within the period required by applicable law and do not discriminate against you for exercising a right. Do not send credentials or sensitive account information with your request.
Legal grounds for processing
Where applicable law requires a legal basis, we process information as necessary to perform a contract, meet legal obligations, pursue legitimate interests such as operating and securing our store where those interests do not override your rights, or with your consent where required.
Children’s privacy
Our website and marketplace management services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us personal information, contact us so we can review and address it.
eBay and other services
Short Arm Bricks operates independently of eBay. When you use a marketplace or payment service, that service also handles information under its own policies. eBay’s services and handling of information are governed by its User Privacy Notice. This policy does not replace the policies of eBay or other services you use.
Changes to this policy
We will post updates here and revise the date above. Where required, we will provide additional notice or obtain consent before making a material change to how information is used.